Product Near-End-of-Life Notification PNEOL_2012132021-00_SocketModem      December 13, 2021

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Product Changes > Product Near-End-of-Life Notification PNEOL_2012132021-00_SocketModem      December 13, 2021
Multi-Tech Systems

Product Near-End-of-Life Notification PNEOL_2012132021-00_SocketModem      December 13, 2021

Product Near-End-of-Life Notification
SocketModem®
Embedded Analog Modems – MT5692SMI-34 Models
Recommended Replacements Models are Available



I. Summary



Due to decreased market demand, MultiTech is consolidating the embedded analog modem product line. We are announcing the V.34 product line (MT5692SMI-34 models) are changing status from Active to Near-End-of-Life (NEOL) effective immediately. Replacement V.92 models are available as outlined in the table below.

The V.92 models provide the same functionality as the V.34 models with the addition of support for V.92/56K connections.

Are your customers looking to migrate their application to a cellular solution? If so, MultiTech provides devices that leverage the latest in industrial IoT cellular technology to address the needs of today’s most important applications. We can help them transition from legacy network technology to the network technology that promises to carry applications through the next 20 years. Our cellular IoT products are designed to ensure the quickest route to market based on their needs. Visit our website to learn more or contact your MultiTech sales representative.


II. Part Numbers Impacted / Recommended Replacement



NEOL Ordering Part Numbers UPC Recommended Replacement UPC
MT5692SMI-34.R1   789407351952   MT5692SMI-92.R1   789407352058  
MT5692SMI-34.R1-SP 789407351969 MT5692SMI-92.R1-SP 789407352065
MT5692SMI-L-34.R1 789407351976 MT5692SMI-L-92.R1 789407352072
MT5692SMI-L-34.R1-SP 789407351983 MT5692SMI-L-92.R1-SP 789407352089
MT5692SMI-P-34.R1 789407351990 MT5692SMI-P-92.R1 789407352096
MT5692SMI-P-34.R1-SP 789407352003 MT5692SMI-P-92.R1-SP 789407352102
MT5692SMI-P-L-34.R1 789407352010 MT5692SMI-P-L-92.R1 789407352119
MT5692SMI-P-L-34.R1-SP 789407352027 MT5692SMI-P-L-92.R1-SP 789407352126



III. Key Dates



Near-End-of-Life (NEOL) Date: December 13, 2021

Last Time Buy Date: While supplies last
Limited availability, orders will be accepted on a first come, first serve basis.

Last Ship Date/End-of-Life (EOL) Date: June 13, 2022

Note: All orders placed for products listed in this announcement require a Non-Cancellable, Non-Returnable NCNR) agreement. Last time ship dates are negotiable with a NCNR agreement. Please contact MultiTech customer service for a copy of the agreement and to place a final purchase order.


IV. Warranty and Support



MultiTech will provide technical support and repair or exchange of the products listed in this announcement through the warranty period of the installed device. However, no firmware/software updates or maintenance releases will take place post NEOL date.


V. Suggested Action Plan



We recommend the following actions be taken:

  • Work with MultiTech customer service if your company is interested in placing an NCNR (NonCancellable, Non-Returnable) purchase order for any remaining devices that you require. .
  • Forward this announcement to others within your organization who are actively involved in the sale or support of the devices listed in this announcement. .
  • Notify existing customers who have been using these devices to see if they wish to purchase any additional units..
  • Work with existing customers on a migration plan to move to the recommended replacement model.



VI. Additional Information



If you have any questions or require additional information on this Product Near-End-of-Life Notification, please contact MultiTech customer service:

World Headquarters – U.S.
+1 (763) 785-3500 | cservice@multitech.com

EMEA Headquarters – UK:
+(44) 118 959 7774 | sales@multitech.co.uk


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